Shipping policy

Shipping Policy

Welcome to Mitosaurus! We're excited to deliver your favorite products straight to your door. Below is our shipping policy to ensure you have a clear understanding of how we handle shipping and delivery.

1. Processing Time All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: Estimated delivery time is 5-14 business days.
                                      See product pages for more detail.

Delivery times are estimates and are not guaranteed. Please note that delivery delays can occasionally occur due to factors beyond our control, such as weather, customs delays, or carrier issues.

3. International Shipping We offer international shipping to selected countries. Shipping charges and delivery estimates will be displayed at checkout.

Please be aware that international shipments may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient is responsible for these charges once the package reaches the recipient's country.

4. Order Tracking Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). You can track your order through the provided link or by visiting the carrier's website.

5. Shipping Address Please ensure that your shipping address is complete and accurate. We are not responsible for orders that are not delivered due to incorrect or incomplete addresses.

6. Lost or Damaged Packages If your package is lost or arrives damaged, please contact us immediately at [info@mitosaurus.com] with your order number and details of the issue. We will work with the carrier to resolve the issue and ensure you receive your order.

7. Shipping Restrictions Certain products may be subject to additional shipping restrictions. These restrictions are based on local, state, and federal regulations, and our ability to ship to specific locations may be limited as a result.

8. Changes to This Policy We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.

Contact Us If you have any questions or concerns about our Shipping Policy, please contact us at info@mitosaurus.com

Thank you for shopping with Mitosaurus! We appreciate your support and look forward to delivering your order soon.